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If you encounter significantly low or no water flow, firstly, ensure that your water pump is receiving electricity. To locate your water pump, reach out to Tiny Heirloom. Typically, the pump is found in one of three places: next to your water tanks on the unit's exterior, inside the tongue box, or within the lower kitchen cabinets. If the water pump is malfunctioning, it is covered under your 1-year warranty plan, so please contact Tiny Heirloom for a replacement. Lastly, inspect for any leaks, blockages, cracks, or misaligned water lines by looking for puddles and having a licensed plumber examine the lines.