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Solar energy systems can be complex and unique, so it's crucial to understand your system's specifics. Familiarize yourself with the user manuals to understand how to interpret the displays, locate the breakers, and follow the manufacturer's suggested troubleshooting steps. Unless you're confident in making changes, avoid altering any settings. If you encounter a specific issue with your solar system, contact the manufacturer directly for further assistance or repairs. Tiny Heirloom also offers a quick-reference guide for everyday use of your solar system. The most common reason for an off-grid system to fail is excessive electricity consumption. It's important that we create a "load profile" together to monitor energy usage. If the home uses too much energy, the batteries may deplete faster than the solar panels can recharge them. For any troubleshooting, start by checking the breakers, which can trip for various reasons. Resetting these breakers might resolve the issue if the original cause no longer exists. If resetting the breakers doesn't solve the problem, we recommend having a certified electrician who specializes in solar systems inspect your system. Solar systems use a mix of high and low voltage, each posing its own risks. It's strongly advised not to open the components as it can lead to serious injury or even death. If there's a direct issue or concern with your solar system, please contact the manufacturer directly for further assistance or repairs.